Thursday, January 15, 2009

A brave new year!

And what will this year bring? That's the question on the mind of so many people today. I'm stepping forward in trust this year again, trusting that we will be provided for, and looking at the blessings in my life.

Two of my largest suppliers have announced that they are leaving Washington State in some form: Hunter Douglas is shutting down its plant in Renton, and Source Window Coverings has been sold to Graber/Springs and is also closing its plant in Woodinville as a result. Will this be better for Edwards Drapery & Interiors? Both companies will retain sales and support staff in the state - I will be optimistic! I will be optimistic! I will be optimistic!

I will concentrate on providing superior customer service this year again. I will do a better job of post-sale followup. I will not be afraid to cold call. I will continue to educate myself to be the most informed window covering specialist I can be. I will not put off for tomorrow what I should be doing today when the phone is quieter.

And every day again I will be thankful for God's blessings.

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